Payment/Costing
Payment will be via invoice issue after the goods have been shipped. Payment terms are 30 days. Preparation – RxWholesale endeavours to have your order ready and shipped within 1-2 days. In some instances we may need to order stock which may delay order preparation by 1 day or more. We will contact you to confirm an approximate delivery date based on current availability if there is some stock shortages.
Refunds/Exchange
Goods cannot be returned, refunded or exchanged unless they are faulty or somehow damaged in transit.
Confidentiality
- Personal information – your personal information will be kept confidential at all times. All information provided by the website is protected by security.
- Payment information – if payment is made online we may record your payment information for future purchases and this will be kept securely at the pharmacy.
- Health professionals – if ordering prescription medication, by supplying your prescription to us you consent to us contacting your medical practitioner or other health professional to confirm details about your prescription.